General terms and Conditions of Delivery
Dutch Trading Group B.V.
(Version 2025)
1: Scope and Definitions
These General Terms and Conditions of Sale (“Terms”) govern all offers, sales, and deliveries of products by Dutch Trading Group B.V., having its registered office at Kruisweg 1, 6247DZ Gronsveld, the Netherlands (“Seller”) to any business customer (“Customer”).
Definitions:
• Products: medical devices and related goods supplied by Seller.
• Contract: agreement between Seller and Customer for the sale of Products.
• Third-party payments: payments made via parties other than the contractual Customer.
• Sanctions: applicable laws on export controls and economic sanctions, including but not limited to those of the EU, OFAC (USA), UN, and Dutch government.
2: Applicability of Terms
These Terms apply to all offers, quotations, agreements, and deliveries unless otherwise agreed in writing.
Deviations from these Terms require explicit written consent from Seller.
3: Confidentiality and Data Protection
All commercial, technical, and business information exchanged between Seller and Customer shall be treated as confidential.
Personal data shall be processed in compliance with applicable data protection laws.
4: Offers, Orders and Contract Formation
Offers and quotations are non-binding.
An order is only binding upon written confirmation by Seller.
Seller reserves the right to refuse orders without stating reasons.
5: Pricing, Taxes and Payment Terms
Prices are in Euros, exclusive of VAT and other applicable charges.
VAT is charged separately at applicable rates.
Payment terms are as specified in the invoice. Payments must be made directly to Seller’s bank account.
Late payments are subject to statutory interest and administrative fees.
6: Delivery and Transfer of Risk
Unless otherwise agreed, delivery is Ex Works (EXW), Seller’s premises in Gronsveld.
Risk passes to the Customer upon delivery.
Partial deliveries are permitted.
Delivery dates are estimates and not binding unless expressly agreed.
7: Retention of Title (Ownership)
Ownership of Products remains with Seller until full payment is received.
Customer shall store unpaid Products separately and insure them appropriately.
8: Product Compliance, Warranties and Liability
Products comply with applicable EU Medical Devices Regulation (EU MDR 2017/745) and other relevant regulations.
Seller warrants that Products are original, undamaged, and compliant with applicable laws.
Liability of Seller is limited to the replacement or repair of defective Products.
Seller is not liable for indirect or consequential damages.
9: Returns, Claims and Product Withdrawal
Returns require prior written approval by Seller.
Claims regarding incorrect delivery or quantity must be submitted in writing within 5 working days of receipt.
In case of a Product Withdrawal (e.g. safety recall), Seller will notify Customer promptly and coordinate appropriate actions.
10: Export Control, Sanctions and Restricted Trade
Seller complies with all applicable export control and sanctions laws, including EU, OFAC (USA), UN, and Dutch legislation.
Customer shall not sell, export, re-export, or otherwise transfer Products to sanctioned countries, entities, or individuals, including but not limited to: Russia, Belarus, Iran, Syria, North Korea, and embargoed regions.
Customer is responsible for ensuring its own customers, resellers, and end-users comply with these laws.
Any potential violation must be immediately reported to Seller.
Seller reserves the right to suspend or terminate contracts in case of suspected violations.
11: Third-Party Payments Policy
Payments must be made directly from Customer’s bank account to Seller.
Payments via third parties are only allowed if:
• There is a legitimate, documented business reason.
• The entire payment flow is transparent and verifiable.
• Prior written approval has been granted by Seller.
Non-compliance may result in suspension or termination of the business relationship.
12: Customer Due Diligence and End-Use Monitoring
Seller conducts due diligence on all Customers and known end-users, including screening against EU and OFAC sanctions lists.
Customer agrees to provide end-user information upon request and to cooperate with compliance checks.
13: Record keeping and Compliance Oversight
Seller maintains records of compliance checks, transactions, and third-party payment approvals in accordance with applicable legal requirements.
These Terms are reviewed regularly to ensure alignment with evolving laws.
14: Governing Law and Jurisdiction
These Terms and any disputes arising therefrom are governed by Dutch law.
Jurisdiction rests exclusively with the competent court in the Netherlands.
Dutch Trading Group B.V.
Kruisweg 1, 6247DZ Gronsveld